St. Cuthbert's Catholic Primary School
Stratford RoadHartlepool
TS25 5AJ
01429 275040
ST. CUTHBERT'S CATHOLIC PRIMARY SCHOOL
Unique Reference Number (URN): 148380
For more information, enquiries or to request paper copies of information on our website please contact Mrs Jan Baron or Miss Joanne Tumilty at the School Office
SCHOOL OFFICE
Mrs Jan Baron or Miss Joanne Tumility
admin@stcuthbertshartlepool.bhcet.org.uk
HEADTEACHER
Mrs. Joanne Wilson
JOWilson@stcuthbertshartlepool.bhcet.org.uk
SENCO
Claire Flounders
cflounders@stcuthbertshartlepool.bhcet.org.uk
Telephone number: 01429 275040
CHAIR OF GOVERNORS
Mrs Karen Merifield
St. Cuthbert’s R.C.Primary School,
Stratford Road, Hartlepool. TS25 5AJ
Contacting us regarding a complaint
Please note, if you have any concerns, or wish to make a complaint, the following protocols must be followed:
- Firstly, contact the appropriate school staff directly to allow for matters to be solved informally.
- If a complaint remains unresolved, a stage 2 formal complaint must be set out in writing and sent to the Headteacher or Chair of the Local Governing Committee as appropriate. From here, a formal investigation will be underway. Once an investigation is complete you will be made aware of the outcomes and how the issue will be resolved.
- If you remain dissatisfied, you may request that your complaint be heard by the complaints appeal panel.
If you have a complaint or concern relating to trees, kindly refer to the guidance before making contact.